All orders are sent from our Auckland studio using NZ Post. We freshly hand pack each order and endeavour to send the same day, otherwise it is collected the next business day.
If you order on a Friday, you can expect the order to be packed on the following Monday.
You will receive an email with tracking information once your order has been collected.
Didn't receive an email? Sometimes our emails can be found in your junk mail folder.
Please note that NZ Post has been experiencing delays due to COVID-19 and this is out of our hands once the parcel has been collected.
We are mindful with how we pack our products which is why we use paper wrap, cardboard lining, recycled paper card and a recycled plastic mailing bag.
2 - 5 days
5 - 7 days
We love our products at Mindful Tea and hope you are satisfied with your order.
As our products are intended for consumption, we cannot offer a refund for a change of mind.
If your product received is faulty or damaged, please contact us at firstname.lastname@example.org and we will help you out.